Stage Lighting Manufacturer Service

Technical-Support-&-Global-Service - VELLO
技术支持 - VELLO

Technical Support & Global Service

At Vello, we are committed not only to delivering high-performance stage lighting but also to providing dependable and professional after-sales service worldwide.

Global-On-Site-Support-Schedule - VELLO
318 (1) - VELLO

Global On-Site Support Schedule

To better serve our international clients, our technical team travels regularly for preventive maintenance, repair, and system upgrades:

02
Asia
Twice a year
03
Middle East
Three times a year
04
Europe & North America
Twice a year

Our field engineers ensure that Vello products maintain optimal performance, reduce downtime, and extend equipment lifespan.

24/7-Remote-Technical-Support - VELLO
hooli-service - VELLO

24/7 Remote Technical Support

We provide year-round remote assistance through email, video calls, and real-time diagnostic tools.

 

Whether it's setup guidance, software updates, or troubleshooting, our support team is always available.

Professional Support

Professional Support

Where precision meets innovation—and service meets reliability.

Vello is more than a lighting manufacturer; we are your long-term technical partner.

On-Site-Installation-&-Training - VELLO
On-Site Installation & Training
For large-scale projects or first-time installations, we offer: • On-site setup & calibration
• User training for lighting designers and operators •Maintenance tutorials and checklists
Spare-Parts-&-Warranty - VELLO
Spare Parts & Warranty
• Full inventory of spare parts for fast replacement • 1-year warranty with optional extension
• Quick response for urgent repair requests
Where precision meets innovation—and service meets reliability.
Vello is more than a lighting manufacturer; we are your long-term technical partner.

Explore VELLO's Stage Lights.​

LED Light LED TOP P4

The Vello LED TOP P4 is a robust, high-output LED flood wash light designed for outdoor stages, architecture, and large-scale event lighting. Powered by 44x 15W RGBW LEDs from Cree, it delivers consistent brightness, smooth color mixing, and selectable beam angles of 20° or 40°. Built with a rugged IP65-rated die-cast aluminum housing, it withstands harsh weather conditions while offering smooth 0–100% dimming and flexible DMX control.

LED Light LED TOP P4

Stage LED Par Light LED ZOOMPAR 40

The Vello Zoom Par 40 IP is a powerful outdoor LED wash light equipped with 12x high-power 7-in-1 RGBACL LEDs. Designed for durability and rich color rendering, it features a wide motorized zoom (6°–50°), smooth dimming, and adjustable CTO presets (3200K–7500K), with 90+ CRI. With an IP66-rated die-cast aluminum body, it’s ideal for both indoor and outdoor applications, including stage lighting, architecture, live events, and installations.

Stage LED Par Light LED ZOOMPAR 40

LED Light Moving Head AK550 IP66 Beam

AK550 is an outdoor IP66 550W high-performance moving head spot powered by a Japanese Ushio 390W bulb, delivering a sharp 2° beam with rich colors and precise effects. It features 15 gobos + open, a 14-color wheel, dual prisms (8-facet and 16-facet honeycomb), and linear frost and focus for versatile looks. With 540° pan / 270° tilt, 16-bit movement, automatic position correction, and an LCD touch display, the AK550 ensures precision and reliability. Built with a compact, lightweight body and IP66 outdoor-rated housing, it offers strong output and flexible control (DMX512, Master/Slave, standalone) and is ideal for both touring and outdoor events.

LED Light Moving Head AK550 IP66 Beam

LED Moving Head Stage Light BEAM 360

BEAM360 is a 400W high-power moving head beam equipped with an OSRAM SIRIUS 311W discharge lamp, delivering a sharp 1.8° beam with super brightness. It features 14 colors + open, 12 fixed metal gobos + open, and dual prisms (8-facet circular + 8+16 multi-facet combination) for dynamic aerial effects. With 540° pan / 270° tilt, 16-bit movement, and linear frost and focus, BEAM360 ensures precision and versatility. Compact yet powerful, it rivals traditional 575W moving heads, making it ideal for concerts, clubs, and large-scale stage productions.

LED Moving Head Stage Light BEAM 360

Need Service Support? Tell Us What You Need

We offer complete lighting solutions and technical support to clients worldwide. Fill out the form below so we can provide the most relevant assistance for your needs.

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Reach us directly

You can call our customer service hotline or mail, and our team will provide you with immediate assistance.

email - VELLO

info@vellolight.com

whatsapp - VELLO

+86 136 3219 7779

tel - VELLO

+86 136 3219 7779

Address - VELLO

Building D1, Shijiao Industrial Zone, Yagang 11th Community, Shimen Street, Baiyun District, Guangzhou, China.

Ready to Work Together?

Have questions about our products, services, or a custom project?

Reach out via the form or leave us a message.

The VELLO team is here to support you—every step of the way, lighting up your vision.

Contact customer service

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looking for professional stage lighting solutions?

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