Stage Lighting Manufacturer Service

Technical-Support-&-Global-Service - VELLO
技术支持 - VELLO

Technical Support & Global Service

At Vello, we are committed not only to delivering high-performance stage lighting but also to providing dependable and professional after-sales service worldwide.

Global-On-Site-Support-Schedule - VELLO
318 (1) - VELLO

Global On-Site Support Schedule

To better serve our international clients, our technical team travels regularly for preventive maintenance, repair, and system upgrades:

02
Asia
Twice a year
03
Middle East
Three times a year
04
Europe & North America
Twice a year

Our field engineers ensure that Vello products maintain optimal performance, reduce downtime, and extend equipment lifespan.

24/7-Remote-Technical-Support - VELLO
hooli-service - VELLO

24/7 Remote Technical Support

We provide year-round remote assistance through email, video calls, and real-time diagnostic tools.

 

Whether it's setup guidance, software updates, or troubleshooting, our support team is always available.

Professional Support

Professional Support

Where precision meets innovation—and service meets reliability.

Vello is more than a lighting manufacturer; we are your long-term technical partner.

On-Site-Installation-&-Training - VELLO
On-Site Installation & Training
For large-scale projects or first-time installations, we offer: • On-site setup & calibration
• User training for lighting designers and operators •Maintenance tutorials and checklists
Spare-Parts-&-Warranty - VELLO
Spare Parts & Warranty
• Full inventory of spare parts for fast replacement • 1-year warranty with optional extension
• Quick response for urgent repair requests
Where precision meets innovation—and service meets reliability.
Vello is more than a lighting manufacturer; we are your long-term technical partner.

Explore VELLO's Stage Lights.​

Beam400 (2) - VELLO
Beam400 (1) - VELLO

Moving Head Stage Light BEAM 400

BEAM400 is a 500W professional moving head beam powered by an OSRAM SIRIUS 371W discharge bulb, delivering a super-bright 1.8° sharp beam with impressive punch. It features 12 fixed gobos + open, a 14-color wheel, and a 16-facet circular rotating prism with multiple-facet effects, enabling dynamic aerial visuals. With 540° pan / 270° tilt, 16-bit movement resolution, and linear frost and focus, BEAM400 ensures precise and versatile performance. Comparable to traditional 750W moving heads, it combines high efficiency, smooth dimming, and reliable operation—ideal for concerts, tours, and large-scale stage productions.

Moving Head Stage Light BEAM 400
BEAM360 (5) - VELLO
BEAM360 (3) - VELLO

Moving Head Stage Light BEAM 360

BEAM360 is a 400W high-power moving head beam equipped with an OSRAM SIRIUS 311W discharge lamp, delivering a sharp 1.8° beam with super brightness. It features 14 colors + open, 12 fixed metal gobos + open, and dual prisms (8-facet circular + 8+16 multi-facet combination) for dynamic aerial effects. With 540° pan / 270° tilt, 16-bit movement, and linear frost and focus, BEAM360 ensures precision and versatility. Compact yet powerful, it rivals traditional 575W moving heads, making it ideal for concerts, clubs, and large-scale stage productions.

Moving Head Stage Light BEAM 360
BEAM450 (3) - VELLO
BEAM450 (1) - VELLO

Moving Head Light BEAM 450

The BSW450 is a high-performance moving head fixture equipped with an original Osram 420W bulb, delivering exceptional brightness, precision, and versatility. Designed for professional stage applications, it seamlessly combines beam, spot, and wash functions in one compact unit, making it a powerful all-in-one lighting solution.

Moving Head Light BEAM 450
LED Shining par 24 (4in1) (6) - VELLO
LED Shining par 24 (4in1) (3) - VELLO

LED Shining Par Light 24 (4in1)

The LED Shining Par 24 is a robust 250W RGBW par fixture with 24 × 10W LEDs delivering vivid colors and smooth washes. Featuring 25°/45° lens options, flicker-free output, and a 0–100% dimmer, it is optimized for both stage and architectural use. With IP20 protection, a compact design, and DMX control (4/5/8 channels), it provides reliable performance for events, installations, and theaters.

LED Shining Par Light 24 (4in1)

Need Service Support? Tell Us What You Need

We offer complete lighting solutions and technical support to clients worldwide. Fill out the form below so we can provide the most relevant assistance for your needs.

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Reach us directly

You can call our customer service hotline or mail, and our team will provide you with immediate assistance.

email - VELLO

info@vellolight.com

whatsapp - VELLO

+86 136 3219 7779

tel - VELLO

+86 136 3219 7779

Address - VELLO

Building D1, Shijiao Industrial Zone, Yagang 11th Community, Shimen Street, Baiyun District, Guangzhou, China.

Ready to Work Together?

Have questions about our products, services, or a custom project?

Reach out via the form or leave us a message.

The VELLO team is here to support you—every step of the way, lighting up your vision.

Contact customer service

How can we help?

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If you are interested in our products/customized or have any doubts, please be sure to let us know so that we can help you better.

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Get a free quote

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If you are interested in our products/customized or have any doubts, please be sure to let us know so that we can help you better.

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looking for professional stage lighting solutions?

Send your request and let our experts customize the perfect setup for your project.

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