Stage Lighting Manufacturer Service

Technical-Support-&-Global-Service - VELLO
技术支持 - VELLO

Technical Support & Global Service

At Vello, we are committed not only to delivering high-performance stage lighting but also to providing dependable and professional after-sales service worldwide.

Global-On-Site-Support-Schedule - VELLO
318 (1) - VELLO

Global On-Site Support Schedule

To better serve our international clients, our technical team travels regularly for preventive maintenance, repair, and system upgrades:

02
Asia
Twice a year
03
Middle East
Three times a year
04
Europe & North America
Twice a year

Our field engineers ensure that Vello products maintain optimal performance, reduce downtime, and extend equipment lifespan.

24/7-Remote-Technical-Support - VELLO
hooli-service - VELLO

24/7 Remote Technical Support

We provide year-round remote assistance through email, video calls, and real-time diagnostic tools.

 

Whether it's setup guidance, software updates, or troubleshooting, our support team is always available.

Professional Support

Professional Support

Where precision meets innovation—and service meets reliability.

Vello is more than a lighting manufacturer; we are your long-term technical partner.

On-Site-Installation-&-Training - VELLO
On-Site Installation & Training
For large-scale projects or first-time installations, we offer: • On-site setup & calibration
• User training for lighting designers and operators •Maintenance tutorials and checklists
Spare-Parts-&-Warranty - VELLO
Spare Parts & Warranty
• Full inventory of spare parts for fast replacement • 1-year warranty with optional extension
• Quick response for urgent repair requests
Where precision meets innovation—and service meets reliability.
Vello is more than a lighting manufacturer; we are your long-term technical partner.

Explore VELLO's Stage Lights.​

TH600 (4) - VELLO
TH600 (5) - VELLO

Studio Light TH 600

VELLO Studio Light TH 600 - High-performance studio light for photography and video. Flicker-free output, adjustable intensity, accurate color rendering, and robust design. Perfect for studios, shoots, streaming, and pro content creation.

Studio Light TH 600
3 - VELLO
2 - VELLO

Laser Beam AK880 IP

The VELLO AK880 IP features a 165mm laser beam moving head with precision optics, delivering vibrant stage lighting. Equipped with a 165mm laser beam stage light lens, it ensures sharp, dynamic effects for professional performances and events. Reliable, powerful, and IP-rated for durability.
Laser Beam AK880 IP
AK550 (1) - VELLO
AK550 (2) - VELLO

BEAM AK550 IP66

AK550 is an outdoor IP66 550W high-performance moving head spot powered by a Japanese Ushio 390W bulb, delivering a sharp 2° beam with rich colors and precise effects. It features 15 gobos + open, a 14-color wheel, dual prisms (8-facet and 16-facet honeycomb), and linear frost and focus for versatile looks. With 540° pan / 270° tilt, 16-bit movement, automatic position correction, and an LCD touch display, the AK550 ensures precision and reliability. Built with a compact, lightweight body and IP66 outdoor-rated housing, it offers strong output and flexible control (DMX512, Master/Slave, standalone) and is ideal for both touring and outdoor events.

BEAM AK550 IP66
TH350 (2) - VELLO
TH350 (3) - VELLO

LED Studio Light TH350 Fresnel CTO

The TH350 Fresnel CTO is a 350W LED Fresnel spotlight designed for broadcast, theater, and studio applications. Featuring COB 2-in-1 LEDs (Warm White + Cool White, 175W each), it provides adjustable CTO (3000K–6000K) with a high CRI ≥97. Its 15°–50° electronic zoom and 0–100% linear dimming system allow precise control of light output. Built with silent operation and advanced cooling, it includes manual & DMX zoom, barndoor compatibility, and smooth Fresnel-style washes—a modern replacement for traditional Fresnel lamps.

LED Studio Light TH350 Fresnel CTO

Need Service Support? Tell Us What You Need

We offer complete lighting solutions and technical support to clients worldwide. Fill out the form below so we can provide the most relevant assistance for your needs.

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Reach us directly

You can call our customer service hotline or mail, and our team will provide you with immediate assistance.

email - VELLO

info@vellolight.com

whatsapp - VELLO

+86 136 3219 7779

tel - VELLO

+86 136 3219 7779

Address - VELLO

Building D1, Shijiao Industrial Zone, Yagang 11th Community, Shimen Street, Baiyun District, Guangzhou, China.

Ready to Work Together?

Have questions about our products, services, or a custom project?

Reach out via the form or leave us a message.

The VELLO team is here to support you—every step of the way, lighting up your vision.

Contact customer service

How can we help?

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If you are interested in our products/customized or have any doubts, please be sure to let us know so that we can help you better.

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Get a free quote

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If you are interested in our products/customized or have any doubts, please be sure to let us know so that we can help you better.

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Send My Request

Hi,

looking for professional stage lighting solutions?

Send your request and let our experts customize the perfect setup for your project.

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Free Quote & Information Request

Please fill out the form below to request a quote or to request more information about us.

Please be as detailed as possible in your message, and we will get back to you as soon as possible with a response.

We're ready to start working on your new project; contact us now to get started.

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